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Ecosystem Community Manager

Netherlands, Noord-Holland, AmsterdamSales - Government

Job description

The rapid growth of Dealroom.co requires a diligent and hungry Ecosystem Community Manager to help us build out the community for Dealroom Ecosystem and Government network. By building a community of leading tech hubs, driving user engagement, optimising our service level performance, and supporting our day-to-day users, you will be in constant interaction with our community with the aim of ensuring a maximum level of customer satisfaction.

The Ecosystems team’s mission is to map startup ecosystems for governments, and public-private agencies committed to accelerating and fostering the growth of their local ecosystems. Providing them with data, insights, and visibility for their local ecosystems. Some of the current groups we support include Tech Nation, Start Alberta, Invest Atlanta, La French Tech, LaunchVic, and many leading hubs around the globe. We are now ready for the next phase.

You have a passion for anything related to tech startups and venture capital and would like to become one of Dealroom’s trusted subject matter experts. This not only includes knowing the Dealroom products inside-out but also staying up-to-date on industry news to truly understand the requests our clients have.

As part of the Ecosystem team, you will have the responsibility to build and execute a strategy to facilitate and interact with our community and users, working closely with Marketing, Sales, and Development in this effort.

If you are hungry and creative, with exceptional commercial skills, a good understanding of technology, and a proactive mindset, please read further!


Your tasks and responsibilities

As a Community Manager in the Ecosystem team, you will:

  • Co-develop and implement creative methods of engaging and connecting Ecosystem members locally and globally, in person and through online networks, to enhance their collaboration opportunities
  • Develop a strategy for our online communities (Facebook, Instagram, LinkedIn, Twitter, Youtube)

  • Design a well-managed and refined roadmap to implement this strategy

  • Analyse different needs of the communities and communicate them internally

  • Engage current community members by replying to their queries and playing an active role in our social medias

  • Develop, nurture and grow a cohesive community to increase member satisfaction and generate business development opportunities


What we can offer you

  • Competitive salary
  • Freedom and responsibility to execute on your own ideas

  • Positive, empathic and outward-focused colleagues, and customers working at the forefront of innovation and technology

Perks designed to set you up for success in a new reality:

  • Home office set up (desk, chair, monitor, etc.) & allowance

  • Flexible working hours

  • Apple or Windows laptop


Additionally:


  • Take your birthday off

  • Daily office lunch

  • Travel reimbursement

  • Employee Stock Units plan

  • Learning & Development budget

  • Health & well-being initiatives


More to come!



Job requirements


  • Bachelor’s degree or higher in Economics, Business Administration, Communications, Marketing or similar field of study

  • 3+ years experience in a SaaS startup, or related role

  • Excellent writing skills and storytelling abilities

  • Community builder and able to interact with multiple stakeholders

  • You understand how to effectively utilize social media, events, and content distribution channels to reach more people

  • You genuinely believe in building and promoting healthy, long-lasting customer relationships

  • Attentive to detail and eye for quality and consistency

  • Able to be hands on while also planning for future growth simultaneously

  • You have a passion for technology, startups and venture capital markets.

  • Comfortable with working in a multicultural, remote and fast-growing startup work environment

  • Fluent in English. Any additional European language is a great advantage

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Dealroom is a leading global provider of data and intelligence on startups and ecosystems.

Dealroom’s mission is to accelerate entrepreneurship & innovation through data transparency.

With our headquarters in Amsterdam, The Netherlands, and an international team of 70 employees, we are ready for the next phase.

Today, Dealroom already has a well-recognized brand in the startup ecosystem, and clients located across four continents.

In the next phase, we want to become a globally leading data provider for our three core segments: VC, enterprise, and government.

Our passion for startups, scale-ups, and innovation lives in our work.

The team is ambitious, diligent, and proactive, but with a strong sense of fun, as seen at weekly team drinks! We continuously strive to live our values.

While we do have a spacious office in Amsterdam, we also support the possibility of working remotely and provide the necessary equipment and resources to set you up for success in a hybrid work environment.

What we work with.

PubSub

Airflow

Big Query

Firestore

Github

Confluence

Gong.io

Hubspot

Exact Online

Small Improvements

Mixpanel

Segment.io

Monday.com

Spendesk

BambooHR

Jira